Using this web site

As a user of this web site, you agree to the following:

  • To being contacted with information on my therapy, and related information for my treatment. I understand that I have the right to withdraw this “consent to be contacted” at any time.
  • Information will be used in confidence and stored securely.
  • Information will not in any circumstances be shared with a third party without my written consent.
  • My therapist will retain this information for a period of time such as complies with professional, legal and insurance guidelines.

Who we are

Our website address is:

We are based in Trowbridge, Wiltshire, United Kingdom.

We provide therapies and related products to customers seeking our services.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms and eCommerce

We may collect some of the following information (where applicable):

  • name, company and contact information including email, postal address & phone number
  • other information relevant to customer testimonials
  • in order to provide a payment system, all relevant credit card and PayPal information is handled offsite by the relevant payment gateway used. The payment gateways we use are Stripe and PayPal
  • information collected by our shop for successful payment and delivery of our products and services
  • referrals

Purpose of collecting data & recipients

  • to collect & maintain up to date information with existing and new clients

Sharing of personal data

  • in normal circumstances no data is shared.
  • our accounting package will only be shared for the purpose of auditing in the event of an audit request.

Personal data retention

  • data will be retained indefinitely or less if requested by individual
  • all data held is encrypted or password protected
  • encrypted backups are made in the event of data loss or system crash

Rights for Individuals

  • An individual may request at any time the details that are held by Bioresonance Therapy as well as the right to withdraw consent
  • The right to lodge a complaint with the appointed representative within the organisation (named at the bottom of this page)


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our Products or Shop page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site for our products or services, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

All Information is stored in a locked cabinet on secure premises as well as password protection in all digital locations.